Shipping Policy

At Tscinbuny, we are committed to providing a smooth and efficient shipping experience. All orders are fulfilled and shipped from our warehouse in China. Please review our shipping policy below for detailed information on shipping times, costs, and procedures.

1. Shipping Times

• Processing Time: Orders are processed within 1-2 business days of receipt. Please note that processing times may vary during peak periods or holidays.
• Shipping Time: Delivery times depend on your location and the shipping method selected at checkout. Typically, shipping times are as follows:
  • Standard Shipping: 10-15 business days
  • Expedited Shipping: 5-10 business days
  • Express Shipping: 3-7 business days

2. Shipping Costs

• Standard Shipping: Free for orders over $50. For orders below $50, a flat rate of $10 applies.
• Expedited Shipping: $20 for all orders.
• Express Shipping: $30 for all orders.

3. Shipping Methods

We offer several shipping options at checkout, including standard, expedited, and express shipping. The available options will be displayed based on your shipping address.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also check the status of your order by logging into your account.

5. Customs and Duties

International Orders: All international orders may be subject to customs duties and taxes, which are the responsibility of the customer. Please check with your local customs office for details on applicable fees.

6. Shipping Restrictions

• Delivery Areas: We currently ship to most countries worldwide. However, some remote areas may be subject to additional shipping restrictions or delays.
• P.O. Boxes: We do not ship to P.O. Boxes. Please provide a valid street address for delivery.

7. Issues with Your Shipment

Lost or Damaged Items: If your shipment is lost or damaged, please contact our customer service team at tscinbunyzhiyi@gmail.com within 7 days of receiving your tracking information. We will work to resolve the issue as quickly as possible.

8. Contact Us

If you have any questions or concerns about our shipping policy or need assistance with your order, please contact us at tscinbunyzhiyi@gmail.com.

Thank you for choosing Tscinbuny. We appreciate your business!